Privacy Policy

LegacyReady ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website legacyready.com.au and use our services.

We comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and the Australian Consumer Law.

1. Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide to us when you:

• Register for an account or reserve a spot
• Use our estate planning organisation service
• Make a payment or purchase
• Contact us for support
• Subscribe to our newsletter

This may include:

• Name and contact details (email address, phone number)
• Payment information (processed securely by our payment provider)
• Estate planning information you choose to enter into our system
• Communications with our support team

Automatically Collected Information

When you visit our website, we automatically collect certain information:

• Device and browser information
• IP address and location data
• Pages visited and time spent on our site
• Referring website or source
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Provide and maintain our estate planning organisation service
• Process your payments and send receipts
• Send you important updates about your account and our service
• Respond to your inquiries and provide customer support
• Send marketing communications (with your consent)
• Improve our website and services through analytics
• Detect and prevent fraud or abuse
• Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Understand how you use our website
• Improve your experience
• Measure the effectiveness of our marketing campaigns

Third-party services we use include:

• Google Analytics: To analyze website traffic and usage
• Facebook Pixel: To measure ad performance and target relevant audiences
• Stripe: To process payments securely

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers

• Payment processors (Stripe) to process transactions
• Email service providers (Klaviyo/Mailchimp) to send communications
• Hosting providers (Netlify) to host our website
• Analytics providers (Google Analytics) to understand usage

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes:

• SSL encryption for data transmission
• Secure storage systems
• Limited access to personal information
• Regular security assessments

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time by contacting us at hello@legacyready.com.au.

7. Your Rights

Under Australian privacy law, you have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications at any time
• Complaint: Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise any of these rights, please contact us at hello@legacyready.com.au.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and stored on servers located outside Australia, including in the United States (for services like Stripe, Google Analytics, and hosting). We ensure that appropriate safeguards are in place to protect your information.

10. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

You can also contact the Office of the Australian Information Commissioner: